CLIENT SERVICES
REQUEST A CERTIFICATE OF INSURANCE
If you’d like to request a certificate of insurance, use the form below or call us at (716) 876-7718 or (716) 667-6840 to speak with a Customer Service Representative directly. If you need to request a certificate with special wording including Additional Insured, Waiver of Subrogation or Primary Non-contributory, please call to speak with a customer service representative directly so we may help you.
DEFENSIVE DRIVING COURSE
Take an accident prevention course and save! A 10% discount is available in New York State when the principal operator of an insured vehicle completes a course. Discount applies to the liability, personal injury protection and collision premiums under your policy and can be given for three years from the date of completion. Current listings of in-class and online approved course providers can also be found on the DMV website.
REPORT A CLAIM OR GET BILLING INFORMATION
Find your carrier's information below for reporting a claim or billing.
Billing
Address: PO Box 371898, Pittsburgh, PA 15251-7898
Phone: 877-365-8693
Billing
Address: PO Box 9062, Williamsville, NY 14231-9062
Phone: 800-234-9876
Billing
Address: PO Box 635, Dryden, NY 13053
Phone: 800-694-8271
Billing
Address: PO Box 550, Trumansburg, NY 14886
Phone: 800-724-4032
Claims
For Foremost Policies: 800-435-7764
For Zurich Policies: 800-987-3373
Workers Compensation: 1-866-967-5256
Website: www.foremost.com
Billing
Address: PO Box 2487, Grand Rapids, MI 49501-2487
Foremost Policies Phone: 1-855-325-2455
Zurich Policies Phone: 1-855-866-6879
Address: PO Box 580045, Charlotte, NC 28258-0045
Overnight: c/o Branch Banking & Trust, Attn: Retail Lockbox 580045, 5130 Parkway Plaza Blvd., Charlotte, NC 28217
Phone: 800-573-1187
Billing
Address: PO Box 580045, Charlotte, NC 28258-0045
Overnight: c/o Branch Banking & Trust, Attn: Retail Lockbox 580045, 5130 Parkway Plaza Blvd., Charlotte, NC 28217
Phone: 800-573-1187
Billing
Address: Processing Center, PO Box 37712, Philadelphia, PA 19101-5012
Phone: 866-665-4992
Claims
Personal Auto & Homeowners: 1-800-243-5860
DBL: 1-800-303-9744
Commercial Auto, Property, General Liability & Workers Comp: 1-800-327-3636
Website: www.thehartford.com
Billing
Address: PO Box 660916, Dallas, TX 75266-0916
Phone: 800-962-6170
Billing
Address: PO Box 2051, Keene, NH 03431-7051 O
Overnight: 62 Maple Ave., Keene, NH 03431
Phone: 1-866-290-2920
Billing
Address: PO Box 2004, Keene, NH 03431-2054
Overnight: Attn: Premium Services, 100 West Street, Keene, NY 03431-3373
Phone: 1-877-927-5672
Billing
Address: 1899 Central Plaza East, Edmeston, NY 13335
Phone: 800-234-6926
Billing
Address: PO Box 70251, Philadelphia, PA 19176-0251 Overnight: Attn: Cash Department, One Bala Plaza, Suite 100, Bala Cynwyd, PA 19004-0950
Phone: 1-877-438-7459
Billing
Address: PO Box 6476, Carol Stream, IL 60197-6476
Phone: 877-566-6001
Billing
Address: PO Box 371468, Pittsburgh, PA 15250-7468
Phone: 888-974-7400
Claims
Phone: 877-425-2467
For forms: 1-800-365-4999
Email for questions: dbclaims@shelterpoint.com
Website: www.shelterpoint.com
Billing
Phone: 1-800-365-49
Billing
Address: PO Box 9, Cobleskill, NY 12043
Phone: 518-234-2521
Billing
Address: PO Box 660317, Dallas, TX 75266-0317
Overnight: Attn: BI 660317, 1500 Dragon St., Suite A, Dallas, TX 75207
Phone: 800-252-2268
Billing
Address: PO Box 6532, Utica, NY 13504-6532 Overnight: Attn: Credit & Collections, 180 Genesee St., New Hartford, NY 13413
Phone: 800-598-8422